Business Solution · Retail & E-Commerce
The industry pack for retail and e-commerce — built channel-aware. It covers distance selling online just as much as the in-store counter, and adds supply and B2B purchasing contracts. So the right contractual basis is ready for every sales channel.
Included Included in your plan at no extra cost — no setup fee.
Whoever sells today usually sells across several channels — and each channel has its own duties. Online follows different rules than the counter, and purchasing follows yet others again.
Shop T&Cs for distance selling, a withdrawal notice with a model withdrawal form and a predefined workflow for responding to competition-law warning letters. The duties of online selling are stored as editable draft templates, not pieced together from someone else's templates.
Over-the-counter T&Cs for the in-store business and a rule for voluntary returns — delimited from the distance-selling duties that precisely do not apply here. You use the right document per channel instead of a one-size-fits-all text.
Supply and B2B purchasing contracts complement the sales side. Terms, delivery times and warranty toward suppliers are predefined as reusable building blocks — not only selling, but procurement is covered too.
A tenant can install multiple industry packs — for example a manufacturer with its own online shop, combining manufacturing and retail. All packs build on the shared service-provider base pack; a correction to a shared clause flows in automatically.
Plus the standard template library every tenant receives: 40 German legal templates (18 letters, 11 contracts, 5 e-mails, 6 case workflows). All content is grounded against the legal knowledge graph and serves the AI as reusable building blocks.
All templates and clauses are suggestions: professionally drafted, review-required drafts that must be reviewed before any use — by you or a qualified person (e.g. a lawyer). CEAVEO is not a law firm and provides no legal advice and no legal service under the German Legal Services Act (RDG); we give no warranty of legal validity, completeness or currency. More under Concept · RDG and Limits.
